Click here to learn about our COVID-19 Policies

IMPORTANT COVID-19 INFORMATION

Dear Valued Customer,

At Ascent AV , the health and safety of our community is our number one priority. We understand the concern and uncertainty you may be experiencing surrounding the COVID-19 , and we are committed to being responsive and adaptive to the needs of our customers and our employees during this ever-changing situation.

We wanted to let you know the measures that we are taking to do our part in responsibly addressing the crisis while continuing to provide get service and support to our customers.

  • Our business is open and functioning as usual and we are taking great measures to safeguard that our facilities and vehicles are thoroughly cleaned each day.

We are continuing to offer free in-home consultations. To schedule an appointment, please call our office at  307-249-7311 or email us at [email protected].

Regardless of whether we’re installing a system in your home or business, our installation teams have been provided with the proper supplies and preventative practices to keep you and your home or business safe from foreign contaminants, such as:

  • Wearing a mask at all times
  • Disinfecting and sanitizing on an hourly basis
  • Limiting physical contact
  • Wearing booties as they enter customer homes
  • Staying home if they present any symptoms of illness

The safety of our team members is also paramount, so we please ask that you wear a mask during all interactions with our team.

If you are working with an individual from our team that has been self-quarantined, we will be reassign you to a different representative and ensure a smooth transition for you.

If you feel ill, are at an at-risk category, or have come in contact with someone who has been diagnosed with COVID-19, we invite you to please reschedule your installation appointment at your convenience by calling us at 307-249-7311.

This is a fluid situation and therefore subject to change. We will communicate updates to you as new information becomes available.

With all of these changes, we are happy to help you upgrade your home or commercial environment so that you can better benefit for improved performance on your technology at home or at work. Please feel free to call on us!